All BLUEBUTTER cakes are handcrafted in small batches at our commercial kitchen in Canning Vale, Perth.
We carefully prepare each cake using fresh and seasonal ingredients where possible.
Can I pick up my order?
Yes. Confirmed orders can be collected from:
BLUEBUTTER
Shop 14, The Vale Shopping Centre
271 Amherst Road, Canning Vale WA 6155
Please refer to our Pickup & Delivery Policy for current pickup times and collection instructions.
Is delivery available, or do I need to pick up in store?
Limited local delivery is available, subject to the delivery location, date and driver availability.
Delivery fees are calculated based on distance and travel time from Canning Vale. We commonly deliver to nearby areas including Canning Vale, Harrisdale, Piara Waters, Southern River, Willetton and selected Perth metropolitan locations.
Please message @bluebutter_patisserie on Instagram with your suburb and preferred date to request a delivery quote before ordering.
When should I place my order to make sure it’s ready?
Please place standard cake orders at least three days in advance.
Availability may be limited during weekends, public holidays and busy celebration periods, so earlier ordering is recommended.
Urgent orders may occasionally be available, subject to production capacity and an additional fee. Please contact us before ordering.
Can I request custom designs or flavors?
We offer a curated range of cake designs and flavours.
Limited customisation may be available for selected cakes, including messages, colours or simple decoration changes. Please contact us through Instagram or Facebook before ordering to discuss your request.
Customisations are subject to availability and may involve additional charges.
Can I cancel my order?
Please contact us as soon as possible if you need to change or cancel an order.
Because our cakes are perishable and made to order, changes and cancellations may not be possible once preparation has begun. Approved changes may be subject to availability or additional charges.
Change-of-mind refunds are not normally available. This does not affect any rights you may have under Australian Consumer Law.
Do you make Gluten-Free or Low-Sugar cakes?
Many of our cakes are made using gluten-free recipes, while selected products contain gluten. Please check the individual product description before ordering.
Some cakes are designed with lighter creams and balanced sweetness, but we do not classify all products as low-sugar.
Our kitchen handles gluten, peanuts, tree nuts, dairy, eggs, soy and sesame. We cannot guarantee an allergen-free environment.
Customers with coeliac disease, severe allergies or specific dietary requirements should contact us before ordering.
How long will the cakes stay fresh after pickup?
Our cakes are best enjoyed within 24 to 48 hours of pickup or delivery.
Keep the cake refrigerated and follow any storage or serving instructions provided with your order. For the best texture and flavour, remove it from the refrigerator only shortly before serving.
Freshness may vary depending on the cake and its ingredients.
Why do whole cakes sometimes cost more than the same amount of sliced cakes?
Whole cakes are made specifically for each confirmed order and require additional preparation, assembly, decoration, packaging and refrigerated storage.
Pricing may also vary depending on the cake size, ingredients, design and production time.
Individual slices are prepared in batches for daily store service, so their pricing structure may be different.
Do you provide dietary and allergen information?
Yes. Dietary and allergen information is listed on individual product pages where applicable.
Our kitchen handles gluten, peanuts, tree nuts, dairy, eggs, soy and sesame. Some ingredients may also come from facilities that process gluten or nuts.
Although we take precautions to minimise cross-contact, we cannot guarantee an allergen-free environment. Customers with coeliac disease, severe allergies or specific dietary requirements should contact us before ordering.
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