Frequently asked questions

When should I place my order to make sure it’s ready?

We recommend placing your order at least 2 days in advance.

How long will the cakes stay fresh after pickup?

Our cakes are best enjoyed within 48 hours — please refrigerate as soon as possible after pickup.

Do you offer gluten-free or low-sugar cake options?

Most of our cakes are gluten-free, and details are listed in each product description.

Can I cancel my order?

We’re sorry, but once your order has been confirmed, we’re unable to process cancellations or refunds.

Is delivery available, or do I need to pick up in store?

Delivery is not available at the moment — coming soon!

Can I request custom designs or flavors for my cake?

Please contact us via Instagram or Facebook to inquire; we will do our best to accommodate your request where possible.

Why do whole cakes sometimes cost more than the same amount of sliced cakes?

Each whole cake is thoughtfully crafted for your special moments. From design and ingredient selection to details, presentation, packaging, and storage guidance, every aspect is personally arranged by our pastry chefs to the highest standards. It’s not just a dessert — it’s a bespoke gesture of care and celebration, making each occasion feel even more precious and unforgettable.