Privacy Policy

Last updated: 26 July 2026

BLUEBUTTER respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order or contact us.

Information We Collect

We may collect information such as:

  • Your name, email address and phone number
  • Billing, pickup or delivery details
  • Order details and communication history
  • Payment and transaction information
  • Website usage information, including your IP address, browser, device and cookies

Payment information is processed through Shopify and its payment service providers.

How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Arrange cake pickup or delivery
  • Communicate with you about your order or enquiry
  • Provide customer support
  • Improve our website, products and services
  • Prevent fraud and maintain website security
  • Send marketing communications where you have agreed to receive them
  • Meet legal, accounting and regulatory requirements

Sharing Your Information

We do not sell personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, including:

  • Shopify and payment service providers
  • Delivery and courier providers
  • Website hosting, analytics and marketing providers
  • Professional advisers or government authorities where required by law

Some service providers may process or store information outside Australia.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the online store, remember preferences, understand website activity and support marketing.

You can manage cookies through your browser settings or any privacy controls displayed on our website.

Data Security and Retention

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. However, no method of online transmission or storage is completely secure.

We retain personal information only for as long as reasonably required for order fulfilment, customer service, legal, accounting and business purposes.

Access, Correction and Deletion

You may contact us to request access to, correction of or deletion of personal information we hold about you. Some information may need to be retained where required by law or for legitimate business records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

For privacy questions, requests or complaints, please contact:

BLUEBUTTER Patisserie & Café
Shop 14, The Vale Shopping Centre
271 Amherst Road, Canning Vale WA 6155

Email: bluebutter.au@gmail.com